Business etiquette entails that you dress in style, be approachable and have a positive demeanor.
Etiquette is all about portraying yourself in a manner that is acceptable to the society in general. This includes everything, from the way you speak to the way you dress. Business specifically involves meeting with potential clients, accompanying the boss on business meetings and interacting with people from all levels in the hierarchy of the organization. Considering this, it is important that you follow some basic rules in order to create good first impression and carry yourself with panache.
First Impression
Everything from your physical appearance and personality to your career objectives and lifestyle, reflects on the kind of person you are. In business it is important that you form a good first impression to further your career aims as well as form good relations with both potential employers and clients. An interaction should always begin with a light but firm handshake followed by a courteous smile. Speaking politely, showing a positive outlook, portraying yourself as a reliable, honest and trustworthy person, all help towards forming a good first impression.
Business and Dinner
Whether you are the business owner or employed with a business establishment, there will be several instances where you are required to attend business meetings or dinners. There are certain rules you must follow to create a formal yet easygoing atmosphere. Firstly, always arrive on time or call ahead in case you are going to be late. Secondly, sit gently on the chair assigned to you; make sure not to shuffle about too much. Thirdly, keep your handbag or briefcase next to your chair; don't bring it if not necessary. Fourthly, eat; the purpose of the dinner is not solely to interact with people, this makes everyone comfortable and keeps conversation flowing. And finally, make sure you prearrange the payment of bill and tip appropriately. (See reference 1).
Meetings
When invited for a business meeting, always reply whether you will be attending or not. Arrive early and come prepared with something to write on, preferably read up on what the meeting is about. Refrain from carrying electronics such as pagers and cell phones. If this is not possible, switch it off during the meeting or keep in 'Silence' mode. Do not interrupt the speaker unless he asks for comments or questions. During question time, raise your hand and wait your turn, no matter what your designation, this will be seen as a polite gesture. Finally, be patient and attend the entire meeting, leaving early without prior notice will be seen as being rude. (See reference 3).
Dressing Up
The rule number one of dressing for business meetings or interaction is to avoid out-dressing your boss or client. The dress you wear should be subtle yet elegant. Always choose gender-neutral colors such as Black, Khaki, Charcoal gray, navy blue and white. Women should avoid wearing skirts with long slits, tight clothing, tops that show midriff or basically anything that may look provocative. Shoes should also be formal; women should avoid flip-fops or stilettos. Low-heeled pumps are suitable for all types of business situations. Men should avoid wearing short-sleeved shirts, sandals, track pants or open collar which are generally considered casual. Basically your dress should be completely formal for all business related occasions, unless otherwise specified. (See reference 4).
Conversation
Business conversation should be strictly professional rather than personal. The purpose of such conversations should be to exchange pleasantries and get to know people. Keep your response short and simple, keep the conversation flowing by allowing the other person talk. Do not voice personal opinions on anything, always give diplomatic responses. Do not complain or criticize about others. Keep the topics neutral or restricted to the event at hand. Never indulge in a talk on topics such as religion or politics. (See reference 5).
Tags: business meetings, first impression, good first, good first impression, should avoid
